Contact Us

Reclaiming Civility logo
Explore Our Trainings

Privacy Policy

loop bg element

Who we are

Our website address is: https://reclaimingcivility.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Stay in the Loop

“

Having Lisa and Lori present Reclaiming Civility to our El Paso County Clerk & Recorder leadership team—including Clerk to the Board, Recording, Elections, and Motor Vehicle Managers, was nothing short of transformative.

Their message resonated deeply with every department represented. Lisa and Lori created a space where our leaders could reflect honestly on the human side of public service: the stressors, the pressure, the pace, and the essential role we each play in shaping community trust.

What stood out most was their ability to connect civility not as an abstract concept, but as a practical, applicable approach we can use daily—especially in the hard, often emotionally charged duties our team’s handle. They acknowledged our challenges, validated the complexity of frontline service, and gave us tools that were realistic, adaptable, and immediately usable.

Since their session, our leadership has continued to integrate Reclaiming Civility into our everyday operations. We have seen more intentional communication, more thoughtful interactions, and a renewed commitment to leading with empathy, even when circumstances are difficult. Their training has strengthened the culture we strive for: one grounded in respect, calm, and integrity.

Lisa and Lori are gifted communicators. Their work is not only timely but essential for public servants navigating increasingly demanding environments. Reclaiming Civility has made a meaningful impact on our organization, and I highly recommend their program to any team seeking to elevate their culture, strengthen leadership, and better serve their community.

Steve Schleiker Clerk & Recorder El Paso County, Colorado
”