Restoring Civility for a Stronger Society
We help individuals, businesses, and community organizations foster respect, resolve conflict, and build stronger relationships through expert-led trainings and workshops.
Civility is Serious Business
Learn how civility makes a difference in the workplace.
66%/78%
After experiencing incivility, 66% of employees say their performance drops and 78% say their commitment to the organization falls.
Source: Porath & Pearson, Harvard Business Review
37 Minutes
Productivity Lost per Incident
26%
Workers Likely to Leave
76% vs. 43%
Sense of Belonging
WHAT LEADERS ARE SAYING ──
Why Civility Matters
Professional Success
Elevate workplace culture and improve team collaboration.
Stronger workplace relationships can improve productivity,
Reduce conflict, and support better business performance.
Stronger Relationships
Learn how to navigate difficult conversations.
Community Impact
Create a more connected and respectful society.
The Cost of Incivility
Unchecked conflict and poor communication lead to misunderstandings, division, and lost opportunities. When we fail to foster civility, we risk weakened relationships, professional setbacks, and fractured communities.
But with the right tools, we can build a bridge, one person at a time.
How It Works
Choose Your Training
Select a program tailored for individuals, workplaces, or communities.
Learn & Engage
Participate in an interactive workshop and gain practical civility skills.
Transform & Lead
Apply what you’ve learned to build stronger relationships and a more respectful environment.
Practical Tools for Meaningful Connections
Expert-Led Trainings
Gain strategies to improve communication, reduce conflict, and strengthen relationships.
Tailored Workshops
Choose from individual, workplace, or community-based training sessions.
Lasting Change
Using civility skills will create a ripple effect of positive interactions in our communities.
Civility in the City Recap
In a world of division and misunderstandings, Reclaiming Civility equips individuals, workplaces, and communities with the skills to communicate effectively, resolve conflict, and build stronger relationships.
How We’re Different
Unlike traditional corporate etiquette training, we focus on the core skills of civility that apply to every aspect of life—helping individuals, organizations, and communities thrive through stronger relationships.
Lisa Brandt
Lisa is passionate about fostering hospitality and meaningful connections. She has led community initiatives, including serving as Community Education and Awareness Chair for the Human Trafficking Task Force of Southern Colorado.
Lori Leander
Lori has spent decades teaching manners and personal presentation skills. She developed and taught a student leadership program for 14 years and has taught relational wisdom and conflict resolution. As a certified TalentSmart
Get Your Guide
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Stay connected with Reclaiming Civility and hear about upcoming conversations, roundtables, and ways to engage.
As the conversation continues, we hope you’ll help bring others into it too.
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37 Minutes
Productivity Lost per Incident
26%
Workers Likely to Leave
76% vs. 43%
Sense of Belonging
Stay in the Loop
Having Lisa and Lori present Reclaiming Civility to our El Paso County Clerk & Recorder leadership team—including Clerk to the Board, Recording, Elections, and Motor Vehicle Managers, was nothing short of transformative.
Their message resonated deeply with every department represented. Lisa and Lori created a space where our leaders could reflect honestly on the human side of public service: the stressors, the pressure, the pace, and the essential role we each play in shaping community trust.
What stood out most was their ability to connect civility not as an abstract concept, but as a practical, applicable approach we can use daily—especially in the hard, often emotionally charged duties our team’s handle. They acknowledged our challenges, validated the complexity of frontline service, and gave us tools that were realistic, adaptable, and immediately usable.
Since their session, our leadership has continued to integrate Reclaiming Civility into our everyday operations. We have seen more intentional communication, more thoughtful interactions, and a renewed commitment to leading with empathy, even when circumstances are difficult. Their training has strengthened the culture we strive for: one grounded in respect, calm, and integrity.
Lisa and Lori are gifted communicators. Their work is not only timely but essential for public servants navigating increasingly demanding environments. Reclaiming Civility has made a meaningful impact on our organization, and I highly recommend their program to any team seeking to elevate their culture, strengthen leadership, and better serve their community.