Restoring Civility for a Stronger Society

We help individuals, businesses, and community organizations foster respect, resolve conflict, and build stronger relationships through expert-led trainings and workshops.

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INCIVILITY COSTS $2.6 BILLION A DAY.
That is the estimated daily cost to U.S. organizations from lost productivity and absenteeism.
— SHRM, 2026 Civility Index.

WHAT LEADERS ARE SAYING ──

“
Having Lisa and Lori present Reclaiming Civility to our El Paso County Clerk & Recorder leadership team including Clerk to the Board, Recording, Elections, and Motor Vehicle Managers, was nothing short of transformative.
Their message resonated deeply with every department represented. Lisa and Lori created a space where our leaders could reflect honestly on the human side of public service: the stressors, the pressure, the pace, and the essential role we each play in shaping community trust.
Steve Schleiker
Clerk & Recorder, El Paso County, Colorado
 
Civility Matters

Why Civility Matters

Professional Success

Elevate workplace culture and improve team collaboration.
Stronger workplace relationships can improve productivity,
Reduce conflict, and support better business performance.

Stronger Relationships

Learn how to navigate difficult conversations.

Community Impact

Create a more connected and respectful society.

The Cost of Incivility

Unchecked conflict and poor communication lead to misunderstandings, division, and lost opportunities. When we fail to foster civility, we risk weakened relationships, professional setbacks, and fractured communities. 

But with the right tools, we can build a bridge, one person at a time.

How It Works

Choose Your Training

Select a program tailored for individuals, workplaces, or communities.

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Learn & Engage

Participate in an interactive workshop and gain practical civility skills.

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Transform & Lead

Apply what you’ve learned to build stronger relationships and a more respectful environment.

Practical Tools for Meaningful Connections

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Expert-Led Trainings

Gain strategies to improve communication, reduce conflict, and strengthen relationships.

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Tailored Workshops

Choose from individual, workplace, or community-based training sessions.

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Lasting Change

Using civility skills will create a ripple effect of positive interactions in our communities.

Civility in the City Recap

In a world of division and misunderstandings, Reclaiming Civility equips individuals, workplaces, and communities with the skills to communicate effectively, resolve conflict, and build stronger relationships.

How We’re Different

Unlike traditional corporate etiquette training, we focus on the core skills of civility that apply to every aspect of life—helping individuals, organizations, and communities thrive through stronger relationships.

Reclaiming Civility - How We’re Different
Lisa Brandt

Lisa Brandt

Lisa is passionate about fostering hospitality and meaningful connections. She has led community initiatives, including serving as Community Education and Awareness Chair for the Human Trafficking Task Force of Southern Colorado.

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Lori Leander

Lori Leander

Lori has spent decades teaching manners and personal presentation skills. She developed and taught a student leadership program for 14 years and has taught relational wisdom and conflict resolution. As a certified TalentSmart Emotional Intelligence trainer, and a commissioned Colson Fellow, Lori believes civility and emotional intelligence can bridge divides.

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Get Your Guide

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Stay in the Loop

“

Having Lisa and Lori present Reclaiming Civility to our El Paso County Clerk & Recorder leadership team—including Clerk to the Board, Recording, Elections, and Motor Vehicle Managers, was nothing short of transformative.

Their message resonated deeply with every department represented. Lisa and Lori created a space where our leaders could reflect honestly on the human side of public service: the stressors, the pressure, the pace, and the essential role we each play in shaping community trust.

What stood out most was their ability to connect civility not as an abstract concept, but as a practical, applicable approach we can use daily—especially in the hard, often emotionally charged duties our team’s handle. They acknowledged our challenges, validated the complexity of frontline service, and gave us tools that were realistic, adaptable, and immediately usable.

Since their session, our leadership has continued to integrate Reclaiming Civility into our everyday operations. We have seen more intentional communication, more thoughtful interactions, and a renewed commitment to leading with empathy, even when circumstances are difficult. Their training has strengthened the culture we strive for: one grounded in respect, calm, and integrity.

Lisa and Lori are gifted communicators. Their work is not only timely but essential for public servants navigating increasingly demanding environments. Reclaiming Civility has made a meaningful impact on our organization, and I highly recommend their program to any team seeking to elevate their culture, strengthen leadership, and better serve their community.

Steve Schleiker Clerk & Recorder El Paso County, Colorado
”